We Provide Servicing and Maintenance For The Following:
- Newtec Case (Palletisers / De Palletisers)
- Lorenz Pan (Layer Palletisers
- Nipper BV Stretch Hooding Machines
- Symach (Bag Palletisers)
- Tosa srl (Pallet Stretch Wrapping Machines & Conveyors)
- CMR srl (Pack & Pallet Strapping Machines & Conveyors)
- ITW MIMA (Octopus stretch wrapping machines)
- Lantech (Pallet Stretch Wrapping Machines & Conveyors)
- Robopac (Pallet Stretch Wrapping Machines & Conveyors)
- Costi srl (Robotic Palletising Systems & Conveyors)
- Uteco Contec (Robotic Palletisers & Conveyors)
- MIMI / Tosa Group Shrinking machines
What We Can Do For You
At Phoenix Handling Solutions, we provide full-service support to keep your automation equipment performing at its best.
Our services include:
- Planned maintenance contracts – agreed visit schedules, full condition reports, and recommended spare parts.
- 24-hour technical support – optional mobile contact for urgent assistance.
- Remote diagnostics – VPN/modem access for fast fault resolution without travel.
- PLC programming & modifications – Siemens, Allen-Bradley and more.
- Rapid spare parts sourcing – genuine components supplied quickly to minimise downtime.
Our UK-based engineers deliver responsive support nationwide, keeping your systems reliable and efficient.
Spare Parts & UK Service Support
Our goal is simple — keep your systems running and downtime minimal.
Thanks to direct relationships with trusted suppliers, we can source genuine spare parts quickly, from sensors and switches to PLCs and inverters.
A nationwide team of experienced service technicians is always on hand to support mechanical breakdowns or software issues, including legacy and third-party equipment. Many long-term customers trust us because we deliver fast, reliable fixes backed by decades of automation expertise.
For service enquiries, call 0845 265 7571 or email service@phs-uk.com.
Questions About Our Servicing & Support
Yes. We offer flexible maintenance contracts that include scheduled visits, detailed condition reports, and recommended parts. Each plan is tailored to your equipment, usage, and production requirements.
Yes. A 24-hour mobile contact option is available for customers needing round-the-clock technical support and rapid fault resolution.
We can set up VPN or modem connections that allow our engineers to securely access your PLC system for remote fault diagnosis, saving time and reducing call-out costs.
We service equipment from leading manufacturers, including Tosa, Robopac, Lantech, CMR, ITW MIMA, Symach, Newtec Case, Lorenz Pan, Costi, Uteco Contec, and others.
Yes. Our engineers support most major makes and models of end-of-line machinery, even if they weren’t originally supplied or installed by Phoenix Handling Solutions.
We maintain strong supplier relationships, allowing us to source genuine spare parts quickly, from sensors and switches to PLCs, motors, and drives.